Support

How can we help?

Pick the channel that fits. Payments move fast, so we do too - most messages get a human reply within a day.

Support tickets

The fastest lane for account-specific issues: payments, wallets, withdrawals. Sign in and open a ticket from the dashboard.

Open a ticket →

Email

No account yet, or locked out? Email us directly and a human replies.

support@oxialink.com →

Telegram

Link your account to @Oxialink_bot for payment notifications, balances and invoices right inside Telegram.

@Oxialink_bot →

Documentation

API reference, webhook signing, plugin guides and integration examples - most questions are answered here.

Read the docs →

Contact form

Send us a message

No account needed. For account-specific problems, a support ticket from inside the dashboard is faster because we can see your data.

Before you write: the FAQ answers the most common questions about fees, confirmations and withdrawals.